Patti joined Empathia Pacific in 1997. As Chief Executive Officer for Empathia Pacific, she oversees service delivery systems for quality assurance and manages business operations and compliance with California’s Knox-Keene laws and regulations. As Chief Financial Officer, she oversees all company accounting practices, including preparing budgets, financial reports, tax and audit compliance. She directs financial…
Jessica joined Empathia in 2013. As Account Executive, she manages a variety of EAP accounts develops, as well as implements crisis response training to master level behavioral health professionals. She also oversees the functions of the call center during activation, as well as builds and maintains strong, long-lasting customer relationships. In her previous role as an…
Jill joined Empathia in 1998. As an Account Executive, she manages national EAP contracts and provides consultation, training, and intervention services. In her previous role as an EAP Counselor, Jill provided trauma response services and training. Jill has a Masters in Educational Psychology with an emphasis in Rehabilitation Counseling and is a Certified Employee Assistance…
Alyson joined Empathia in 1998. As Account Executive, she manages national EAP contracts and provides consultation, training, and intervention services. She serves as a Culture1st Consultant, assessing and improving culture in the workplace. Her previous roles at Empathia include Provider Relations Development Specialist and EAP Counselor. Alyson was the President of the Greater WI EAPA…
Jeremy joined Empathia in 2007. As an Account Manager, he manages a variety of EAP accounts and also oversees our social media sites. His previous roles here were as Manager, Client Care Services, as well as Sales Consultant. Prior to joining Empathia, he spent 14 years in the EAP industry in a variety of managerial…
Jennie joined Empathia in 2002. As Lead Sales Executive, she is responsible for overall sales efforts of services and product lines. This includes conducting cold calls, generating leads, coordinating proposals, and presenting our program to prospects. Jennie has a Bachelors in Communication and is a Team Lead for one of our Disaster Response Call Center…
Michelle joined Empathia in 2003. As Executive Director, Critical Support Services, Michelle is responsible for ensuring Empathia provides high-quality, high-value support services following critical events that impact people and organizations. In addition, her focus is on strategy development, providing operational oversight and collaborating with teams throughout the organization to achieve optimal growth. Michelle has over…
Tim joined Empathia in 1990. As Director, Provider Services, he oversees Empathia’s national affiliate provider network and ensures that the level of service provided exceeds expectations. Additionally, Tim is a former Executive Board Member for the Employee Assistance Professional Association (EAPA) Chapter of Southern Wisconsin. He holds a Bachelor’s in Psychology, has a certificate in…
Chris joined Empathia in 2000. As Manager, Employer Services, she oversees the Account Management Team, along with the Performance and Consultation Specialists who handle all the company mandated referrals. She also assists in coordinating small and large scale trauma response services. In her previous roles as an EAP Counselor, she provided clinical assessments/counseling, trauma response…
Sara joined Empathia in 2007. As Manager of Clinical Services, she oversees all clinical services and is responsible for direct management of all LifeMatters counselors. She holds a Masters in Professional Counseling, is a Certified Employee Assistance Professional (CEAP), and is a Licensed Professional Counselor (LPC). Sara is the Chapter Secretary for the Wisconsin Chapter…