Luke joined Empathia in 2024. As the Director, Finance, Luke manages business operations and provides oversight of financial functions including budgeting, forecasting and contracting. Luke has 20 years of professional experience in financial and leadership roles across several major healthcare organizations. Luke earned his Masters in Business Administration from the University of Wisconsin-Milwaukee and is…
Crystal joined Empathia in 2024. As a Legal Coordinator, she is responsible for contracting functions, state registrations and regulatory filings, and other legal concerns. She is also involved in information privacy and compliance. Prior to joining Empathia, Crystal worked as a paralegal for 14 years. She holds a bachelor’s degree in history and a post-baccalaureate…
Anthony joined Empathia in 2023 and brings over 15 years of experience in the EAP’s, student/higher education and insurance programs. As Director, Strategic Partnerships, he is responsible for driving strategic and operational initiatives to accelerate the organization’s growth and innovation. He holds a Masters in Business Administration (MBA).
Jennifer joined Empathia in 2024 as the Director of Crisis Solutions, bringing over 25 years of experience in crisis response, mental health advocacy, and family assistance. A family member of an aviation disaster victim, she blends personal and professional expertise to prioritize the human element in emergency preparedness. She was key in advocating for the…
Phil joined Empathia in 2021. As our Client Success Specialist, he develops, implements, and coordinates vendor relationships and service delivery for add-on products. Phil comes to Empathia with over 20 years of managerial, operational, and account management experience in the EAP industry. He holds a Masters in Marriage and Family Therapy; he is also a…
Cathy joined Empathia in 2014 until 2017, then rejoined in 2020. As Senior Administrative Assistant, she provides clerical, organizational and logistical support to the Account Team. She also coordinates, analyzes and assembles EAP utilization and client demographic reports. In her previous role here as an Account Representative, she managed national EAP contracts, including implementation, promotions…
Brian joined Empathia in 2020 and brings over 25 years of proven sales, strategy and leadership experience. As Chief Growth Officer, he is responsible for driving strategic and operational initiatives to accelerate the organization’s growth and innovation. He holds a Masters in Business Administration (MBA).
Ann joined Empathia in 2020. As a Crisis Account Manager, she manages a variety of our Black Swan accounts. Prior to joining Empathia, she primarily worked in the airline and cruise ship industries, where she provided emergency planning, preparedness, response and recovery, and consultation. She also has managerial experience, as well as family assistance and emergency…
Haleh joined Empathia in 2007. As Training Coordinator, she oversees all activities relating to training program development and delivery, event coordination/scheduling, network development/management, and quality assurance for our training services. She also has customer service and case management experience, as well as being a team member for our Black Swan Solutions. In her previous role…
Jill joined Empathia in 2019. As an Account Manager, she manages a variety of EAP accounts and provides consultation services. Prior to joining Empathia, she spent 15 years in Occupational Health working with employers to keep their staff healthy, safe, engaged, and productive. She is also provided in-home treatment to children diagnosed with Autism Spectrum Disorders.…