Critical Incident Response: Practice. Practice. Practice.
Please enjoy this free webinar from Empathia and Bob VandePol.
Don’t test your product on the customer! Building upon content shared previously in this series, this session will provide participants with a highly interactive opportunity to role-play selected CIR scenarios and share immediate feedback and suggestions. Common and not-so-common dynamics will be introduced for group problem-solving.
Contact us at sales@empathia.com to request a recording of the full webinar.