Crisis Management Series: Family and Survivor Assistance Centers Please join Rick Hoaglund, Empathia Director of Disaster Management Services, and Jennifer Stansberry Miller, a clinical social worker and emergency preparedness and response consultant as they kick off this 4-part webinar crisis management series, providing an introduction and conversation on key elements of creating your Family Assistance…
Navigating Foreign Conflict: Helping Emergency Managers Navigate Operations During Times of Foreign Conflict Please join Rick Hoaglund, Empathia Director of Disaster Management Services, and Noah Hartnett, On Call International Global Security Specialist, for a panel discussion on the complexities and impacts a foreign conflict may have on your role as Emergency Manager. Topics include an…
In response to recent events in Eastern Europe, Black Swan Solutions will be hosting a support session. This will provide a safe place for those wishing to reflect, recognize challenges they might be experiencing and offer practical strategies for managing stress. DATE: Thursday, March 10, 2022 TIME: 12:00 PM – 1:00 PM CST Register Now…
One of the best tools organizations use during a crisis sounds simple: taking care of those people who are affected. Taking care of people is not only the moral thing to do, but it also makes good business sense. Generating goodwill goes a long way to help victims recover and businesses get back on track.…
As part of our ongoing commitment to innovation, Empathia continues to expand our employee assistance program offerings to meet our members’ needs. In this webinar, we will explore the full suite of services offered through Empathia—including an in-depth review of all services that are available as part of Empathia’s LifeMatters EAP, as well as additional…
Have you ever wondered how to break bad news? How do you tell an employee’s family member that they have been in an accident? Delivering difficult news is something no one ever wants to do or feels like they are good at it. After making numerous crisis notifications, we’ve been there. In this webinar, we…
Many organizations were unprepared for the magnitude of the COVID-19 pandemic and its countless impacts. One common challenge organizations experienced was identifying a streamlined way to provide accurate information in a timely and supportive manner. For some, this was quickly followed by decisions on how to handle hundreds, if not thousands, of incoming calls. Our…
Emergency response teams are facing unprecedented times as they have worked prolonged periods to respond and support their organizations and communities in response to COVID-19. Their dedication and commitment are remarkable. Black Swan Solutions would like to provide support by offering a webinar to educate participants about common reactions they may be experiencing as well…
International EAP: The value of a unified global program For global companies, EAPs pose a unique challenge in that employee mental health and wellbeing concerns are often driven and influenced by local culture. Consequently, employee assistance programs across global company sites have often evolved organically on a country-by-country basis. This has led to largely fragmented and overly complex initiatives…
Learn how your organization can adopt a phase-sensitive approach to effectively contain a crisis in the wake of a mass impact event. Mass Crisis Recovery: The value of a targeted, phase-sensitive approach Although every crisis presents unique challenges, there are universally recommended preparations that can assist organizations in effectively and compassionately managing the crisis. This…