Mad boss lecture employee for bad financial report

Angry Outbursts

Anger is a normal human emotion and a natural reaction to a difficult situation, and as such, is not unusual at work. However, some people may have difficulty controlling this feeling, resulting in angry outbursts.  When someone’s frustration is disrupting workflow or impacting morale, it is important to take action. Here are some suggestions for…

African American mother consoling her sad girl at home.

Talking to Children About Violence

While many parents will try to protect their children from news about violent events, it may be difficult to filter out all knowledge. Children may catch glimpses of images in the news or hearabout the violent incident from friends or via overheard conversations. Stories about children who were impacted may be especially frightening or stressful.…

A group of three multi-ethnic men wearing hard hats and safety vests having a meeting. The main focus is on the African American man who is in his 30s.

Structuring Your Team

Does it sometimes feel like your team is working against rather than with one another? In part, this could be because it lacks an effective structure. Even the best team can falter if it is poorly constructed. Think of a sports team that is loaded with talent but is unable to deliver a winning record.…

How Empathia’s Services Magnify Your Organization’s Compassion

Infographic: Empathia’s Core Service Offerings

How Empathia’s Services Magnify Your Organization’s Compassion When things are at their worst, we’re at our best. Empathia’s purpose is creating a more compassionate, caring world by delivering meaningful solutions to individuals, organizations and communities. For more than 35 years, we have offered reliable, quality-driven support services to organizations, with many options to make our…

Group of employees seated at a meeting clapping

Healthcare Case Study: Bon Secours Mercy Health

How Empathia’s LifeMatters EAP Fostered Strong Program Engagement and Supported Positive Outcomes Bon Secours Mercy Health (BSMH) is one of the largest healthcare systems in the United States. With over 64,000 associates and providers, its points of service include 50 hospitals and over 1,000 sites of care. Empathia, Inc., provides employee assistance program (EAP) services…

Black Swan Incident Response Contact Center Infographic

Incident Response Contact Center Infographic

A Tested Solution in Times of Critical Need Every organization is at risk of experiencing a crisis or disruptive event at any moment. Our stand-ready incident response contact center helps simplify communications and eliminates the need for internal teams to field calls, track down key personnel and gather critical information. In this infographic, explore the…

Computerize Cognitive Behavioral Therapy - dCBT

The Rising Trend of Computerized Cognitive Behavioral Therapy (dCBT)

What is dCBT? Cognitive Behavioral Therapy (CBT) is among the most researched and effective approaches used in counseling and psychotherapy. This method focuses on examining and modifying one’s inner self-talk, which, when it proves negative, catalyzes emotional states and behaviors that undermine well-being. Often used to treat depression, anxiety, stress, eating disorders, post-traumatic stress disorder…