Empathia, Inc. and Empathia Pacific, Inc. (“Empathia”), providers of EAP and Work/Life services under the brand name of LifeMatters, are committed to ensuring accessibility of the LifeMatters app for everyone to the greatest extent possible.
The LifeMatters app follows the federal web accessibility standards noted in Revised Section 508, as published in 2017. In addition, the app meets the Web Content Accessibility Guidelines 2.0 (WCAG 2.0), Level AA. We have used a third-party accessibility group to evaluate the level of accessibility of our app.
Empathia regularly reviews the app and is interested in remediating any accessibility issues. Feedback from clients will be incorporated into our review.
If you find that information on the app is not in an accessible format, Empathia will make reasonable efforts to provide the information in an alternative format upon request. Please email us at info@empathia.com or call 800-634-6433 to make a request. Email requests receive replies within 2 business days and we are available by phone 24/7.
For additional information for accessibility built in the iOS and Android operating systems, please visit these links:
Android Accessibility https://support.google.com/accessibility/android/answer/6006564?hl=en
Apple Accessibility https://www.apple.com/accessibility/iphone/