Sometimes a workplace problem requires a fresh approach. If you are looking for a way to spark new ideas, these problem-solving or goal-setting techniques may help:
- Mind mapping. Mind mapping is great for sorting out multi-stage projects. To use mind mapping in a team meeting or brainstorming session:
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- Write your core goal or task on a white board or large pad of paper. (If your team works remotely, a mind-mapping website may be helpful.)
- Ask your team to list key words or phrases related to the primary goal. Write each word or phrase so that it radiates outward from the center like spokes from a wheel. (Color-coded sticky notes are another option.)
- Add more lines as needed, including branches for sub-categories or related ideas. Stay focused on the primary goal or problem. If an issue arises that is not relevant to the specific concern you are trying to address, consider if it needs a separate mind map.
- When completed, your mind map will resemble a city grid, with your core idea (or “city hall”) at the center.
Mind mapping may assist your team with making connections that could be harder to identify when a more linear approach is employed. In addition, it may be helpful to see the whole project laid out on one page.
- Storyboard. The storyboard technique may help generate multiple ideas in a short period of time. It could also assist with breaking a large, complex problem into more manageable chunks. To create a storyboard:
- Start with three headings:
- Topic
- Purpose
- Miscellaneous
- Establish two rules:
- Positive ideas only
- No sarcasm
- Ask for any idea that comes to mind, no matter how off-the-wall or outrageous. Even silly ideas are helpful, as they may break tension and provide needed levity.
- Write each idea in the appropriate category. Add new categories as needed.
- For complex problems, create separate storyboards that are focused on these general areas:
- Planning
- Ideas
- Organization
- Communication
While both of these techniques are useful for solving problems, they are by no means the only options. Whichever method you choose, keep the following in mind:
- Stay positive. Avoid negativity or sarcasm.
- Remain focused on solutions. Avoid assigning blame.
- Ask open-ended questions that encourage discussion.